Community Guidelines

Last updated: Apr 24, 2024

Overview

Ten Thousand™ is designed to empower and inspire current and future generations to live a life less ordinary, and on their own terms.  Whether you are an athlete, sports content creator, or part of the next generation ready to make your mark, we invite you to share your unique story and embark on your journey of authentic self-expression and excellence. Ten Thousand™ → Your story, your way.

We welcome people from around the world, as they come to Ten Thousand for a better way to watch, experience, interact and engage with the best user generated sports content, as well as to connect with others in our community. To help ensure a safe, trustworthy, and vibrant experience, we maintain a set of Community Guidelines that include rules and standards for using Ten Thousand. The guidelines apply to everyone and everything on our platform. They are informed by international legal frameworks, industry best practices, and input from our community, safety and public health experts, and our regional Advisory Councils. We evolve them to address emerging risks and potential harms that may occur from new behaviors.

Our guidelines are organized by topic area, with each rule in bold. Please be aware that the examples do not cover everything (we note this upfront so you don’t have to repeatedly read the phrase “including, but not limited to”). If you are ever in doubt about what to share, keep in mind this core value — “be kind and treat others the way that you would want to be treated.” Thanks for helping to keep Ten Thousand a welcoming space for everyone!

Keeping our community both safe and vibrant requires finding the right balance between enabling expression and preventing harm. We do this through a mix of safety approaches, from developing rules and standards that we enforce, to building platform norms and resources that give our community members more agency and choice.

Everyone joins Ten Thousand with the ability to freely share content on our platform. However, we have rules regarding harmful content that we do not allow. We seek to remove any content, whether publicly posted or private, that violates our rules. Although we work hard to enforce our rules, we cannot guarantee that all content shared on Ten Thousand complies with our Terms of Service or Community Guidelines. If someone has severe or repeated violations, we will also ban the account.
The breadth of content that is shared on Ten Thousand is vast, which adds to the rich diversity of the experience. However, not all of it may be suitable for younger audiences. We limit overtly mature content so it is only viewed by adults 18 years and older. Youth safety is our priority. We do not allow content that may put young people at risk of exploitation, or psychological, physical, or developmental harm. This includes child sexual abuse material (CSAM), youth abuse, bullying, dangerous activities and challenges, exposure to overtly mature themes, and consumption of alcohol, tobacco, drugs, or regulated substances. If we become aware of youth exploitation on our platform, we will ban the account, as well as any other accounts belonging to the person.
The Feed offers an opportunity for viewers to discover new content and for creators to reach new audiences. But promotion by our recommendation system is not guaranteed. Content that is not appropriate for a broad audience will be ineligible for the TF.

Community Principles

Ten Thousand has eight guiding community principles that help embody our commitment to human rights. Our principles are centered on balancing expression with harm prevention, embracing human dignity, and ensuring our actions are fair. They shape our day-to-day work and guide how we approach difficult enforcement decisions.

Prevent harm: Our primary focus is keeping our community safe, fostering inclusivity, and ensuring Ten Thousand is a place that aligns with our mission and goals. We consider the many ways that content or behaviors may cause harm to individuals or our diverse community. This includes physical, psychological, financial, privacy, and societal harms. To strike the right balance with free expression, we restrict content only when necessary and in a way that seeks to minimize the impact on speech.
Enable free expression: The creativity unlocked by expression is what powers our vibrant community. We honor this human right by providing the opportunity to share freely on our platform and by proactively removing harassing behavior that can inhibit creator authenticity. However, free expression is not an absolute right – it is always considered in proportion to its potential harm. It also does not extend to a right to have your content amplified in the feed.
Foster civility: Civility creates respect between people and helps communities thrive. The way we engage with each other online can sometimes threaten positive interactions with others, so being civil on Ten Thousand is critical to fulfilling our mission. This means acknowledging everyone’s inherent dignity and conducting ourselves as if we were face-to-face.
Champion inclusion: We want people from around the world to feel welcome on our platform. We value and celebrate different cultures, identities, appearances, viewpoints, interests, and experiences. We know some communities historically have been afforded fewer opportunities for engagement, so we are committed to the human right of equal protection, equity, and mitigating harms that disproportionately affect marginalized or underrepresented groups.
Protect individual privacy: The right to privacy provides people a sense of autonomy, comfort, and security. We are committed to protecting and respecting the privacy of our community. We seek to ensure that content shared on the platform does not expose anyone’s personal information or invade their intimate privacy.
Be fair and just: We are committed to being impartial and evidence-based, producing fair outcomes, giving notice of enforcement actions, and providing an opportunity to appeal content removals, suspensions, and account bans.

Youth Safety and Well-Being

We are deeply committed to ensuring that Ten Thousand is a safe and positive experience for people under the age of 18. This starts by being old enough to use Ten Thousand. You must be 13 years and older to have an account. There are additional age limitations based on local law in some regions. If we learn someone is below the minimum age on Ten Thousand, we will ban that account. If an account holder believes they were incorrectly banned, they can appeal the decision. Community members can report those who they believe are under the minimum age, either with our Report Feature or at hello@tenthousand.me.

Youth safety is our priority. We do not allow content that may put young people at risk of exploitation, or psychological, physical, or developmental harm. This includes child sexual abuse material (CSAM), youth abuse, bullying, dangerous activities and challenges, exposure to overtly mature themes, and consumption of alcohol, tobacco, drugs, or regulated substances. If we become aware of youth exploitation on our platform, we will ban the account, as well as any other accounts belonging to the person.

In the sections that follow, we have many policies to promote youth safety on the platform.

Child Sexual Abuse Material (CSAM) refers to any sexualized material of a young person that is shared or created by anyone, including self-generated CSAM. It includes implied or clearly visible sexual activities and sexual assault of young people, as well as the sexualization or fetishization of their body.

Significant body exposure includes showing part of the pubic area and buttocks, or implied nudity, such as using an object to cover nude genitalia. For young people, it also includes wearing minimal clothing, such as only underwear.

Moderate body exposure includes showing the visible outline of covered genitalia, nipples through clothing, and exposed skin near an intimate body part, such as a part of a breast and the upper part of the thigh.

Seductive performances involve certain body movements that are intended to be sexually arousing, such as undressing (stripteases), pelvic thrusting, breast shaking, and fondling.

Sexualized posing is behavior with the intent to sexually arouse, through a combination of: (1) emphasizing intimate body parts, such as by zooming in on genitals, or using hands to frame breasts; and (2) overt sexual expressions, including suggestive captions (such as “do you like what you see?”).

Allusion to sexual activity is behavior with the intent to call to mind sexual activity, including imitating sexual acts (such as licking a phallic-shaped object), sounds (such as moaning), and facial expressions (such as an “O” face to mimic an orgasm).

NOT allowed

Sexual exploitation of young people, including child sexual abuse material (CSAM), grooming, solicitation, and pedophilia
Physical abuse, neglect, endangerment, and psychological abuse of young people
Trafficking of young people, promotion or facilitation of underage marriage, and recruitment of child soldiers
Sexual activity of young people
Nudity or significant body exposure of young people
Allusions to sexual activity by young people
Seductive performances by young people
Consumption of alcohol, tobacco products, and drugs by young people

Age-restricted (18 years and older)

Significant body exposure of adults
Seductive performances by adults
Sexualized posing by adults
Allusions to sexual activity by adults
Blood of humans
Consumption of excessive amounts of alcohol by adults
Consumption of tobacco products by adults

The Feed ineligible

Moderate body exposure of young people
Intimate kissing or sexualized posing by young people

Safety and Civility

Physical and psychological safety form the foundation of individual well-being, and civility is the key to a thriving community. Being civil does not mean people must always agree, but rather it is about recognizing everyone’s inherent dignity and being respectful in action, words, and tone when engaging others.

Violent Behaviors and Criminal Activities

We are committed to bringing people together in a way that does not lead to physical conflict. We recognize that online content related to violence can cause real-world harm. We do not allow any violent threats, incitement to violence, or promotion of criminal activities that may harm people, animals, or property. If there is a specific, credible, and imminent threat to human life or serious physical injury, we report it to relevant law enforcement authorities

NOT allowed

Threatening or expressing a desire to cause physical injury to a person or a group
Promoting or inciting violence, such as making a general call for an attack, encouraging others to attack, and recommending people bring weapons to a location to intimidate others
Promoting any type of theft, or the criminal destruction of property or the natural environment
Providing instructions on how to commit criminal activities that may harm people, animals, or property

Allowed

Threats of violence in completely fictional settings (as long as there is no relevance or reference to the real world)

Hate Speech and Hateful Behaviors

Ten Thousand is enriched by the various backgrounds of our community members. Our differences should be respected, rather than a cause for division. We do not allow any hateful behavior, hate speech, or promotion of hateful ideologies. This includes content that attacks a person or group because of protected attributes, including:

Caste
Ethnicity
National Origin
Race
Religion
Tribe
Immigration Status
Gender
Gender Identity
Sex
Sexual Orientation
Disability
Serious Disease

Hateful ideologies are systems of beliefs that exclude, oppress, or otherwise discriminate against individuals based on their protected attributes, such as racial supremacy, misogyny, anti-LGBTQIA+, and antisemitism.

Protected attributes are personal characteristics that we are born with, are immutable, or cannot change without severe psychological harm, and which may result in disproportionate stigmatization. In addition, we also provide some protections related to age, and may consider other protected attributes when we have additional context, such as specific regional information provided to us by a local non-governmental organization (NGO). The attributes above are informed by the Universal Declaration of Human Rights and international conventions.

NOT allowed

Promoting violence, exclusion, segregation, discrimination, and other harms on the basis of a protected attribute
Promoting any hateful ideology or claiming supremacy over a group of people on the basis of protected attributes
Demeaning someone on the basis of their protected attributes by saying or implying they are physically, mentally, or morally inferior, or calling them degrading terms, such as criminals, animals, and inanimate objects
Using a hateful slur associated with a protected attribute
Denying well-documented historical events that harmed groups based on a protected attribute, such as denial of the Holocaust or the genocide against the Tutsi in Rwanda
Promoting or advertising conversion therapy or related programs that attempt to change a person’s sexual orientation or gender identity
Intentionally targeting people who are transgender or gender non-conforming by referring to them using their former name or gender rather than their current name or expressed gender (deadnaming or misgendering)
Facilitating the trade of any items that promote hate speech or hateful ideologies, such as books and clothing with hateful logos

Allowed

Self-referential slurs used by a member of a group with that particular protected attribute
Educational and documentary content raising awareness against hate speech

Violent and Hateful Organizations and Individuals

We want our creators to share what inspires them, and their authentic content, but there is no place on our platform for those dedicated to spreading beliefs or propaganda that encourage violence or hate. We do not allow the presence of violent and hateful organizations or individuals on our platform. These actors include violent extremists, violent criminal organizations, violent political organizations, hateful organizations, and individual perpetrators of mass violence. If we become aware that any such actor may be on our platform, we will conduct a thorough review – including off-platform behavior – which may result in an account ban.

Often the ideas of these actors are amplified by others. We do not allow anyone to promote or materially support violent or hateful actors. Content that may appear neutral, such as referencing a quote from a hateful organization, must make clear that there is no intent to promote it. We make limited allowances for people to discuss violent political organizations, but only if: (1) their causes are recognized as legitimate under international legal frameworks, (2) they do not primarily target civilians, and (3) the content does not mention violence.

Violent extremists are non-state groups, including those designated by the United Nations, that threaten or use violence against civilians for political, religious, ethnic, or ideological reasons.

Criminal organizations are transnational, national, or local groups that commit serious crimes, including violence, trafficking, kidnapping, financial crimes, and cybercrime.

Violent political organizations are non-state groups that commit violent acts that primarily target non-civilians and are acting legitimately under a right of self determination according to international law, such as the United Nations Charter, a United Nations resolution, the International Covenant on Civil and Political Rights (ICCPR), and the international Court of Justice (ICJ).

Hateful organizations are groups who target people based on protected attributes, including inciting hate, dehumanizing individuals or groups, and promoting hateful ideologies.

NOT allowed

Accounts operated by organizations or individuals that promote violence or hateful ideologies on or off-platform
Promoting or materially supporting a violent or hateful organization, including any praise or celebration, or the provision of goods or services
Promoting or materially supporting any violence committed by a violent political organization
Promoting or materially supporting individuals who are perpetrators of mass violence or who promote hateful ideologies

Allowed

Discussing a violent political organization (as long as there is no mention of violence)
Educational and documentary content that raises awareness of the harms caused by violent and hateful actors

Youth Exploitation and Abuse

Ten Thousand is a place for exploration and learning. Allowing young people to do so safely during their unique phase of development is our priority. We do not allow youth exploitation and abuse, including child sexual abuse material (CSAM), nudity, grooming, sextortion, solicitation, pedophilia, and physical or psychological abuse of young people. This includes content that is real, fictional, digitally created, and shown in fine art or objects.

We report incidents of youth sexual exploitation and abuse to the National Center for Missing and Exploited Children (NCMEC). We also report to relevant law enforcement authorities when there is a specific, credible, and imminent threat to a young person’s life or serious physical injury.If you or someone you know has experienced youth sexual exploitation, support is available. Contact a helpline or service provider in your region.

If you are in immediate danger, contact your local emergency services. If you have had sexual feelings towards a young person, you can connect to support and resources.

Grooming is when an adult becomes friendly or otherwise builds a trusting relationship with a young person for the purpose of sexual exploitation or abuse.

Sextortion is a threat to share nude, intimate, or sexually explicit content without consent, usually to get money, sexual acts, or more nude, intimate, or sexually explicit content.

NOT allowed

Child sexual abuse material (CSAM) and youth nudity
Promoting youth sexual exploitation, sexual abuse, and sexual fetishism
Grooming behavior and sextortion
Sexual solicitation, including inviting a young person to engage in a sexual act, go off-platform, or share sexually explicit images (even if invited by another young person)
Promoting pedophilia, such as supporting any form of sexual contact, expressing feelings toward, or endorsing sexual relationships between an adult and young person
Normalizing pedophilia, such as making jokes about pedophilia
Showing or promoting physical abuse, neglect, endangerment, and psychological abuse of young people
Objectifying or sexualizing a young person through images or in-app interaction
Revictimizing young people who have experienced exploitation and abuse, including through third party reshares or reenactments
Trafficking of youth, promoting or facilitating underage marriage, and recruiting child soldiers (learn more about Human Exploitation)

Sexual Exploitation and Gender-Based Violence

We are committed to providing a space that embraces gender equity, supports healthy relationships, and respects intimate privacy. Undermining these values can cause trauma and may lead to physical and psychological harm. We do not allow sexual exploitation or gender-based violence, including non-consensual sexual acts, image-based sexual abuse, sextortion, physical abuse, and sexual harassment.

If you or someone you know has experienced sexual exploitation, support is available. Contact a helpline or service provider in your region. If you are in immediate danger, contact your local emergency services. If you believe you have experienced an intimate privacy violation on our platform, you can report it.

Non-consensual sexual acts refer to any sexual contact that happens without the consent of everyone involved in the activity.

Image-based sexual abuse is the creation, manufacture, or distribution of nude, partially nude, or sexually explicit content without the consent of the person in the content, for the purpose of sexualizing their body, or portraying them in a sexual manner.

Sextortion is a threat to share nude, intimate, or sexually explicit content without consent, usually to get money, sexual acts, or more nude, intimate, or sexually explicit content.

Sexual harassment is unwanted sexual communication and behavior directed at a person.

NOT allowed

Non-consensual sexual acts that are real or fictional, including rape, molestation, and non-consensual touching
Image-based sexual abuse and sextortion
Physical abuse between family members or intimate partners (domestic violence)
Editing another person’s content or image to sexualize them, or to create the appearance of them engaging in sexual activity
Expressing unwanted statements about engaging in sexual acts with a specific person
Expressing degrading or vulgar statements about a person’s intimate body parts, including genitalia, buttocks, and breasts
Sharing (or threatening to share) details about, or shaming, a person’s private sexual life, including sexual history, names of previous sexual partners, and sexual orientation

Human Exploitation

We are committed to upholding individual human dignity and ensuring our platform is not used to take advantage of vulnerable people. We do not allow human exploitation, including trafficking and smuggling.

Human trafficking involves earning a profit by exploiting others through the use of fraud, force, or coercion. Considered a form of modern slavery, it can include sex, labor, youth, or organ trafficking, forced marriage, exploitative begging, and the recruitment of youth soldiers.

Human smuggling involves earning a profit by helping a person to illegally enter another country. It can include providing transportation, consultation, identity, and travel document fraud.

NOT allowed

Facilitating or promoting human trafficking and human smuggling activities
Requesting support for being smuggled illegally into a different country

Harassment and Bullying

We welcome the respectful expression of different viewpoints but not toxicity or trolling. We want to ensure that anyone can share their voice without the fear of being degraded or bullied. We do not allow language or behavior that harasses, humiliates, threatens, or doxxes anyone. This also includes responding to such acts with retaliatory harassment (but excludes non-harassing counter speech).

If you or someone you know is being bullied, help is available. Please contact us immediately hello@tenthousand.me.

Doxxing involves publishing personal information about someone online with a malicious intent. We recognize intent can be subjective, so we use objective indicators to help us understand it, such as captions and hashtags.

NOT allowed

Degrading someone or expressing disgust on the basis of their personal characteristics or circumstances, such as their physical appearance, intellect, personality traits, and hygiene
Showing someone being physically bullied by another person or group
Degrading victims of violent tragedies, such as claiming that they deserved to die or that surviving members are lying about the event
Expressing a desire for a person to die, get a serious disease, or experience some other severe physical harm
Degrading someone with profanity or obscene language
Threatening or encouraging others to doxx, share account information, blackmail, or to hack someone’s account
Promoting coordinated harassment of a person or attempting to create conflict between people, such as calling for others to flood comments with abusive language

Allowed

Criticism of an individual’s content or actions (as long as it does not critique their characteristics)
Responses to, or condemnation of, attacks or any other counter speech (as long as it does not involve retaliatory harassment)
Critical comments of public figures (as long as they do not constitute serious forms of harassment or violate other policies)

Mental and Behavioral Health

We care deeply about the well-being of our community members and make sure this occurs in a supportive space that does not negatively impact people’s physical or psychological health.

Suicide and Self-Harm

We do not allow showing, promoting, or sharing plans for suicide or self-harm.

If you or someone you know has had thoughts of suicide or self-harm, support is available. Contact a suicide prevention helpline in your region or your local emergency services. We may contact local emergency services, if there is a specific, credible, and imminent threat to human life or serious physical injury, such as sharing details about a plan to harm oneself.

NOT allowed

Showing, promoting, or providing instructions on suicide and self-harm, and related challenges, dares, games, and pacts
Showing or promoting suicide and self-harm hoaxes
Sharing plans for suicide and self-harm

Allowed

Sharing messages of hope and stories of personal experiences overcoming suicide and self-harm urges (as long as there is no mention of suicide or self-harm methods)
Sharing suicide and self-harm prevention content, such as information on suicide warning signs and how to access professional help
Sharing accurate information that is trying to reduce panic about suicide hoaxes

Disordered Eating and Body Image

We want Ten Thousand to be a place that encourages self-esteem, and does not promote negative social comparisons. We do not allow showing or promoting disordered eating or any dangerous weight loss behaviors.

Eating disorders, such as anorexia nervosa, bulimia nervosa, and binge-eating disorders, are serious and may be life-threatening. If you or someone you know is experiencing concerns about body image, food, or exercise, support is available. Contact a helpline in your region.

Disordered eating includes extreme dieting or fasting, bingeing, and intentional vomiting.

Dangerous weight loss behaviors include compulsive exercise, and using potentially harmful medication or supplements.

NOT allowed

Showing, promoting, or requesting coaching for disordered eating and other dangerous weight loss behaviors
Showing or describing extremely low-calorie daily food consumption, and diets associated with disordered eating
Showing or promoting unhealthy body measurement and “body checking” trends, such as comparing body part size to household objects

Dangerous Activities and Challenges

We do not allow showing or promoting dangerous activities and challenges. This includes dares, games, tricks, inappropriate use of dangerous tools, eating substances that are harmful to one’s health, or similar activities that may lead to significant physical harm.

Dangerous activities and challenges include dares, games, tricks, and other acts performed by non-professionals that carry inherent or known risks and which may result in significant physical harm.

Significant physical harm typically requires professional medical treatment and creates a risk of temporary or permanent disability or disfigurement. This includes dislocated or broken bones, poisoning, loss of consciousness, serious burns, electrocution, concussion, and choking.

Moderate physical harm is unlikely to require professional medical treatment and does not create a risk of disability or disfigurement. This includes small cuts with minimal blood loss and minor bruising on the body.

NOT allowed

Showing or promoting the inappropriate use of dangerous tools, such as knives, axes, chainsaws, and welding torches
Showing or promoting the eating or drinking of substances that are dangerous for humans to consume, such as rocks and detergent
Showing or promoting dangerous driving behavior, such as exceeding the speed limit, running a red light, and distracted driving (including posing for a picture and live streaming while driving)

Sensitive and Mature Themes

Given the diversity of our global community, developmental and cultural considerations inform our approach to potentially sensitive and more mature content that may be considered offensive by some. To honor our principle of respecting local context and not imposing the norms of one country on another, some of the exceptions to the guidelines in this section differ across regions.

Sexual Activity and Services

We do not allow sexual activity or services. This includes sex, sexual arousal, fetish and kink behavior, and seeking or offering sexual services.

Sexual activity includes sex, sexual arousal, and fetish and kink behavior.

Fetish and kink behavior includes BDSM (bondage, discipline, domination, submission, sadism, and masochism), and sexual behaviors with non-human objects or with specific body parts (such as a foot fetish).

NOT allowed

Penetrative sex, non-penetrative sex, and oral sex
Physical sexual arousal, including sexual stimulation and physical responses to sexual arousal
Fetish and kink activity
Sexual services, including offering or asking for sexual services (solicitation), sexual chats, imagery, pornography, member exclusive content, and streaming of adult content through a webcam, such as stripping, nude modeling, and masturbation (sexcamming)
Sexual chats, imagery, and pornography
Member exclusive content and streaming of adult content through a webcam, such as stripping, nude modeling, and masturbation (sexcamming)

Nudity and Body Exposure

We celebrate all shapes and sizes and want people to feel comfortable in how they present themselves and their bodies. We understand societies approach body exposure and clothing differently, so we seek to reflect prevailing cultural norms about nudity. We do not allow nudity, including uncovered genitals and buttocks.

Not all young people have the developmental maturity to respond to unwanted physical attention and uninvited sexualization, which may lead to psychological or physical harm. We do not allow significant body exposure of young people (18 years or under).

Nudity is showing intimate body parts that prevailing cultural norms indicate should be fully covered. This currently includes bare genitals and buttocks of anyone.

Significant body exposure includes showing part of the pubic area and buttocks, or implied nudity, such as using an object to cover nude genitalia.

NOT allowed

Nudity of adults, including photography and digitally created images such as manga and anime
Nudity of young people, including visual fine art, objects, photography, and digitally created images such as manga and anime (learn more about CSAM in Youth Exploitation)
Significant body exposure of young people

Sexually Suggestive Content

We do not allow seductive performances or allusions to sexual activity by young people, or the use of sexually explicit narratives by anyone. We do allow some artistic content with sexual references, such as song lyrics.

Seductive performances involve certain body movements that are intended to be sexually arousing, such as undressing (stripteases), pelvic thrusting, breast shaking, and fondling.

NOT allowed

Sexually explicit narratives, such as vivid descriptions of sexual acts
Seductive performances by young people
Allusions to sexual activity by young people

Sex products, such as sex toys
Sexualized posing
Seductive performances by adults
Allusions to sexual activity by adults

Allowed

Sexually explicit narratives in some artistic contents, such as song lyrics

Shocking and Graphic Content

Part of the joy of Ten Thousand is coming across new and unexpected content. But the platform is not a place to intentionally shock, upset, or disgust others. We recognize this type of content may be triggering, cause psychological harm, or lead to extreme discomfort. We do not allow gory, gruesome, disturbing, or extremely violent content.

NOT allowed

Real-world torture, and graphic violence
Graphic deaths and accidents
Body parts that are dismembered, mutilated, charred, or burned

Graphic or potentially distressing footage of events in the public interest to view, such as clashes with law enforcement and the aftermath of a bombing or natural disaster
Fictional graphic violence
Mildly graphic material that may cause disgust, such as human and animal bodily functions and fluids (such as urine or vomit), and close-ups of organs
Genitalia and sexual activity of animals

Allowed

Professional fighting, such as boxing and mixed martial arts

Animal Abuse

We want our platform to be a place that respects animals and celebrates the ways that they enrich our lives across different cultures and regions. We do not allow animal abuse, cruelty, neglect, trade, or other forms of animal exploitation.

NOT allowed

Slaughtering, mutilating, and abusing animals, including staged animal fighting
Mistreatment and neglect of animals, such as malnourishment
Animal body parts that are dismembered, mutilated, charred, burned, or severely injured
Wildlife hunting without clear legal permission (poaching)
Sexual activity between an animal and a human (bestiality)
Facilitation of trade of all live animals, and any part of an endangered animal, such as products and medicine made from elephant ivory, tiger bones, rhino horns, and sea turtle shells

Integrity and Authenticity

We want everyone to feel confident that they can access information that is reliable, discover content that is original, and engage with people who are authentic. This is foundational to building a community of trust and accountability both on Ten Thousand and off-platform.

Misinformation

In a global community, it is natural for people to have different opinions, but we seek to operate on a shared set of facts and reality. We do not allow inaccurate, misleading, or false content that may cause significant harm to individuals or society, regardless of intent. Significant harm includes physical, psychological, or societal harm, and property damage. It does not extend to commercial and reputational harm, nor does it cover simply inaccurate information and myths.

Content is ineligible if it contains general conspiracy theories or unverified information related to emergencies.

Misinformation includes inaccurate, misleading, or false content.

Significant harm includes severe forms of:

Physical injury and illness, including death
Psychological trauma
Large-scale property damage
Societal harm, including undermining fundamental social processes or institutions, such as democratic elections, and processes that maintain public health and public safety

Conspiracy theories are beliefs about unexplained events or involve rejecting generally accepted explanations for events and suggesting they were carried out by covert or powerful groups.

Misinformation that poses a risk to public safety or may induce panic about a crisis event or emergency, including using historical footage of a previous attack as if it were current, or incorrectly claiming a basic necessity (such as food or water) is no longer available in a particular location
Medical misinformation, such as misleading statements about vaccines, inaccurate medical advice that discourages people from getting appropriate medical care for a life-threatening disease, and other misinformation that poses a risk to public health
Climate change misinformation that undermines well-established scientific consensus, such as denying the existence of climate change or the factors that contribute to it
Dangerous conspiracy theories that are violent or hateful, such as making a violent call to action, having links to previous violence, denying well-documented violent events, and causing prejudice towards a group with a protected attribute
Specific conspiracy theories that name and attack individual people
Material that has been edited, spliced, or combined (such as video and audio) in a way that may mislead a person about real-world events

Unverified information related to an emergency or unfolding event where the details are still emerging
Potential high-harm misinformation while it is undergoing a fact-checking review

Allowed

Statements of personal opinion (as long as it does not include harmful misinformation)

Civic and Election Integrity

We do not allow paid political promotion, political advertising, or fundraising by politicians and political parties (for themselves or others).

We do not allow misinformation about civic and electoral processes, regardless of intent. This includes misinformation about how to vote, registering to vote, eligibility requirements of candidates, the processes to count ballots and certify elections, and the final outcome of an election.

Misinformation includes inaccurate, misleading, or false content.

NOT allowed

Election misinformation, including the following:

How, when, and where to vote or register to vote
Eligibility requirements of voters to participate in an election, and the qualifications for candidates to run for office
Laws, processes, and procedures that govern the organization and implementation of elections and other civic processes, such as referendums, ballot propositions, and censuses
Final results or outcome of an election

Unverified claims about the outcome of an election that is still unfolding and may be false or misleading

Synthetic and Manipulated Media

Synthetic or manipulated media that shows realistic scenes must be clearly disclosed. This can be done through the use of a sticker or caption, such as ‘synthetic’, ‘fake’, ‘not real’, or ‘altered’.

We do not allow synthetic media that contains the likeness of any real private figure.

We do not allow synthetic media of public figures if the content is used for endorsements or violates any other policy. This includes prohibitions on hate speech, sexual exploitation, and serious forms of harassment.

Synthetic media is content created or modified by AI technology. It includes highly realistic digitally-created (fake) content of real people, such as a video of a real person speaking but their words have been modified or changed.

Realistic scenes include showing fake people, places or events that look like they are real.

NOT allowed

Synthetic media showing realistic scenes that are not prominently disclosed or labeled in the video
Synthetic media that contains the likeness (visual or audio) of a real person, including: (1) a young person, (2) an adult private figure, and (3) an adult public figure when used for political or commercial endorsements, or if it violates any other policy
Material that has been edited, spliced, or combined (such as video and audio) in a way that may mislead a person about real-world events

Fake Engagement

Authentic engagement is central to the integrity of our platform and informs how we recommend content that others may find interesting. We do not allow the trade of services that attempt to artificially increase engagement or deceive Ten Thousand’s recommendation or voting system. If we become aware of accounts or content with inauthentically inflated metrics, we will remove the associated fake followers or likes.

NOT allowed

Facilitating the trade of services that artificially increase engagement, such as selling followers or likes
Providing instructions on how to artificially increase engagement on Ten Thousand

Content that tricks or manipulates others as a way to increase engagement metrics, such as “like-for-like” promises and false incentives for engaging with content

Unoriginal Content and QR Codes

The creativity and authenticity on Ten Thousand is what makes it great, so you should only post your own work. We do not allow content that violates someone else’s intellectual property rights. If we become aware of content that is a violation, we will remove it. Learn more about our intellectual property (IP) policies.

If you believe you have experienced an IP violation, you can file a copyright report or a trademark report.

Intellectual property refers to the ownership of something that you created, which includes copyright and trademarks.

Copyrights are legal rights related to original works of authorship, including music and videos. Copyrights protect the original expression of an idea (such as the specific way a video or music is expressed or created) but do not protect underlying ideas and facts.

Trademarks are words, symbols, slogans, designs, or a combination of these that identifies the source of a product or service and distinguishes it from other products or services.

NOT allowed

Content that violates someone else’s copyrights, trademarks, or other intellectual property rights

Reproduced or unoriginal content that is imported or uploaded without any new or creative edits, such as content with someone else’s visible watermark or superimposed logo
Low quality content, such as extremely short clips and exclusively-GIF based videos
QR codes (unless there is a low risk of harm, such as in the context of e-commerce)

Spam and Deceptive Account Behaviors

To build a trusted community online, it is important that the behaviors and identities of accounts are authentic and truthful. We do not allow account behaviors that may spam or mislead our community. This includes conducting covert influence operations, and operating spam or impersonation accounts.

You can set up multiple accounts on Ten Thousand to create different channels for authentic creative expression, but not for deceptive purposes. We do not allow the use of multiple accounts to intentionally bypass our rules or their enforcement. If any of your accounts have been banned, or restricted from using a feature, you must not set up or use a different account to get around the ban or restriction.

If we determine someone has engaged in any of these deceptive account behaviors, we will ban the account, and may ban any new accounts that are created.

NOT allowed

Spam, including
- Accounts that are operated: (1) in bulk, (2) through unauthorized automation, or (3) in order to distribute high-volume commercial content
- Operating networks of accounts that represent similar entities or post similar content to lead others to specific locations (on or off-platform), such as other accounts, websites, and businesses
Impersonation, including:
- Accounts that pose as another real person or entity, such as using someone’s name, biographical details, content, or image without disclosing it
- Presenting as a person or entity that does not exist (a fake persona) with a demonstrated intent to mislead others on the platform
Covert influence operations, including:
- Attempting to sway public opinion while misleading our platform’s systems or community members about the identity, origin, operating location, popularity, or purpose of the account
Circumvention, including:
- Attempting to avoid an account ban by spreading content violations across multiple accounts
- Using an alternative account (either a new or existing one) to continue the violating behavior that previously resulted in a ban on a different account
- Opening a new account after an account has been banned for a severe violation

Regulated Goods and Commercial Activities

To ensure we provide a space for people to experience user generated sports content without undue risk of physical or financial harm, we moderate content that involves goods or activities that may be risky, addictive, dangerous, fraudulent, or otherwise require a higher degree of care.

Gambling

Many people around the world find entertainment through games of chance. While Ten Thousand is an entertainment platform, we recognize that risking money in a game or a bet may lead to potential harm for some people, including serious financial loss or addiction. We do not allow the promotion of gambling services.

Gambling is betting money (including digital currencies such as bitcoin) or something of monetary value on an event with an uncertain outcome, to try and get a financial gain.

NOT allowed

Promoting gambling services, such as casinos, poker, slot games, roulette, lotteries, betting tips, gambling-related software, and apps.

Alcohol, Tobacco, and Drugs

While adults make personal choices about how they engage with alcohol, drugs, and tobacco, we recognize that there are risks connected to trading and using these substances. We do not allow showing or promoting recreational drug use, or the trade of alcohol, tobacco products, and drugs.

We also recognize that using these substances can put young people at a heightened risk of harm. We do not allow showing or promoting young people possessing or consuming alcohol, tobacco products, and drugs.

Tobacco products include vaping products, smokeless or combustible tobacco products, synthetic nicotine products, E-cigarettes, and other Electronic Nicotine Delivery Systems.

Regulated substances include prescription drugs, over-the-counter drugs, compressed air canisters (whippets), and nitrite poppers.

NOT allowed

Showing or promoting young people possessing or consuming alcohol, tobacco products, drugs, or other regulated substances
Showing or promoting adults consuming drugs or other regulated substances for a recreational purpose
Showing the misuse of common household items or over-the-counter products to get intoxicated, such as antihistamines, nutmeg, nitrous oxide canisters, and sniffing glue
Providing instructions on how to make homemade spirits, drugs, or other regulated substances
Facilitating the trade or purchase of alcohol, tobacco products, drugs, or other regulated substances

Firearms and Dangerous Weapons

Firearms and explosive weapons can cause severe injury or death, especially when used in an unsafe manner. We do not allow the trade of firearms or explosive weapons, or content showing or promoting them if they are not used in a safe or appropriate setting.

Firearms includes professionally manufactured firearms, improvised firearms (such as ghost guns and 3D printed guns), firearm accessories, and ammunition.

Safe or appropriate settings include professional contexts (such as military and police), recreational environments (such as shooting ranges and hunting), educational forums, and fictional settings.

NOT allowed

Showing or promoting firearms or explosive weapons that are not used in a safe or appropriate setting
Facilitating the trade of, or offering instructions on how to make, firearms or explosive weapons

Trade of Regulated Goods and Services

Regulated goods and services often play an important and essential role in people’s lives. And it is important to understand that these items are regulated for a reason. Ten Thousand is not a place for illegal traffic or trade, or an unofficial market (Black or Gray markets). We do not allow facilitating the trade of regulated, prohibited, or high-risk goods and services, such as alcohol, tobacco products, regulated substances, firearms and other dangerous weapons, sexual services, animals, or counterfeit goods. This includes instructions on how to manufacture regulated substances or firearms.

Facilitation of trade includes the sale, purchase, redirection, exchange, and giveaway of regulated goods and services. This includes providing webpages or physical locations, sharing contact information, and redirecting people to interact on or off-platform (including direct messaging).

Tobacco products include vaping products, smokeless and combustible tobacco products, synthetic nicotine products, E-cigarettes, and other Electronic Nicotine Delivery Systems.

Regulated substances include prescription drugs, over-the-counter drugs, compressed air canisters (whippets), and nitrite poppers.

Firearms includes professionally manufactured firearms, improvised firearms (such as ghost guns and 3D printed guns), firearm accessories, and ammunition.

NOT allowed

Facilitating the trade of regulated, prohibited, or high-risk goods and services, including the following:

Alcohol and tobacco products
Illegal drugs, prescription and over-the-counter drugs, and other regulated substances
Firearms and explosive weapons
Counterfeit products, such as luxury goods
Fake currency, documents, and stolen information
Sexual services, including offering or asking for sexual services (solicitation), sexual chats, imagery, pornography, member exclusive content, and streaming of adult content through a webcam, such as stripping, nude modeling, and masturbation (sexcamming)
Live animals, and any part of an endangered animal, such as products and medicine made from elephant ivory, tiger bones, rhino horns, and sea turtle shells
Any items that promote hate speech, hateful ideologies, or hateful organizations, such as books and clothing with hateful logos

Commercial Disclosures and Paid Promotion

To avoid misleading people, it is important to acknowledge any material relationship with a third party that may be relevant to the credibility of your content. This includes paid partnerships and brand endorsement. For other types of material relationships, the creator must also make a clear disclosure about such connections in a video caption.

We do not allow any form of paid political promotion on Ten Thousand.

Material relationship refers to a relationship that may have a significant impact on the credibility of any representation or endorsement and that would not be reasonably expected. This may include personal, family, employment, and financial relationships.

Branded content is content that promotes goods or services where you receive something of value from a third party, such as a brand, in exchange for your post. This includes content that is required to be disclosed by your local laws or regulations.

Disclosures are clear statements that explain your relationship to a third party. Relationships include receiving financial compensation from, having a relative who works for, and being an employee of that third party.

Something of value may refer to cash payments, free products, store credit, discounts, and special access to products, services, or events.

REQUIRED disclosures

Branded content, by using the branded content toggle
Information about your own business, when it might not otherwise be clear from the context that you may benefit from future commercial transactions
Affiliate and referral links that are included in an independent review of a product or service and which may result in a referral fee or a commission for any subsequent purchase
Research about a product, service, or industry when you have a relationship or connection with a company or industry involved in the manufacture or sale of that product or service

Frauds and Scams

We do not allow attempts to defraud or scam members of our community.

Frauds and scams are deceitful and deceptive acts that often exploit others for monetary gain or to obtain an individual’s personal information.

NOT allowed

Financial and individual-targeted scams, identity theft or phishing scams, and scams related to investments, financial transactions, or jobs
Coordination, facilitation, or instructions on how to carry out scams
Organizational fraud, such as money laundering and moving illegally acquired money for someone else (money muling)
Recruitment for companies that sell products or services in a pyramid structure through independent distributors (multi-level marketing or MLM)
Facilitating the trade of fake currency, documents, and stolen information

Privacy and Security

We know that protecting your privacy rights and personal information, and keeping our platform secure, are critical to maintaining your trust and ensuring your safety.

Personal Information

Content shared online may be seen by anyone, and has a wide reach. We are committed to making sure that any personal information shared intentionally or accidentally on Ten Thousand does not lead to harm. We do not allow content that includes personal information that may create a risk of stalking, violence, phishing, fraud, identity theft, or financial exploitation. This includes content that someone has posted themselves or that they consented to being shared by others.

If you believe you have experienced a privacy violation, you can report it to us here hello@tenthousand.me.

NOT allowed

Personal non-public phone numbers and home addresses
Financial and payment information, such as bank account and credit card numbers
Login information, such as usernames and passwords
Identity documentation, cards, or numbers, such as passports, government-issued identifications, and social security numbers
Threats or encouragement to share personal information or to hack someone’s account

Platform Security

We work hard to protect and secure people and information on Ten Thousand. We do not allow: (1) access to any part of Ten Thousand through unauthorized methods; (2) attempts to obtain sensitive, confidential, commercial, or personal information; or (3) any abuse of the security, integrity, or reliability of our platform.

You should avoid clicking on suspicious links or responding to requests for information about your Ten Thousand account details, passwords, verification qualification, financial, and other personal information.

NOT allowed

Providing access to your account credentials to others or enabling others to conduct activities that violate our Community Guidelines
Accessing our platform in an unauthorized way, or creating fake versions of our platform
Sharing malicious files, content, and messages that contain viruses, Trojan horses, worms, logic bombs, or other harmful materials endangering cyber security
Attempting to obtain personal information (such as login credentials) or access content, accounts, systems, or data through the use of any deceptive technique (such as phishing, smishing, automated scripts, and web crawling)
Modifying, adapting, translating, reverse engineering, disassembling, decompiling, or creating any derivative products based on Ten Thousand, including any files, tables or documentation, and attempting to regenerate any source code, algorithms, methods, or techniques embodied in Ten Thousand

Accounts and Features

Accounts

You must be 13 years and older to have an account. There are additional age limitations based on local law in some regions. If we learn someone is below the minimum age on Ten Thousand, we will ban that account.

Violating our guidelines can lead to enforcement actions on accounts. We will ban accounts or users if they engage in: (1) a single severe content violation, (2) repeated content violations within a 90-day period, (3) circumvention, or (4) the operation of accounts dedicated to activity that violates our rules. This includes all activities that indicate a primary purpose that is not allowed on our platform, such as accounts focused on hate speech, the trade of prohibited goods, spam, and impersonation.

We will also ban an account if we become aware that the account holder is a violent or hateful actor or has been convicted of a sexual crime or other serious offense against a young person. We may consider off-platform activity related to violence, hate, and child sexual exploitation and abuse to help make decisions about these account bans. We report accounts to law enforcement authorities if there is a specific, credible, and imminent threat to human life or serious physical injury.

Severe violations include the following:

Showing, promoting, or facilitating youth exploitation and child sexual abuse material (CSAM)
Promoting or threatening violence
Showing or promoting non-consensual sex acts, such as rape and molestation
Facilitating human trafficking
Showing real-world torture
Using another account after a permanent account ban, and continuing to violate our guidelines

External Links

Our community members often share links in their profile, bio, or content to connect people to additional content or to other sites. While some links may be helpful or informative, others connect to harmful content that would not be allowed on our platform. Do not post links that direct people to content that would violate our guidelines. If we find a link in violation of our guidelines, it will result in the link being removed or an account ban.

Comments and Direct Messages

Comments and direct messages on Ten Thousand allow our users to interact with videos or directly with others, and provide an integral interactive experience to the platform.

Our guidelines listed above also apply to comments and messages. A violation of our rules will result in the removal of the content or a restriction on sending direct messages, and may lead to an account ban.

Enforcement

Detection and Reporting

We aim to remove content or accounts that violate our guidelines before they are viewed or shared by other people in order to reduce potential harm. If content is identified as a potential violation, it will be automatically removed, or flagged for additional review by our team. Additional review will occur if a video gains popularity or has been reported. Community members can report violations in-app and on our website. If you discover content or accounts that may violate our guidelines, please let us know so we can take appropriate action if warranted.

Notice and Appeals

In keeping with our commitment to ensuring procedural fairness, we seek to provide notifications to community members if they have violated our rules. If you have posted a video, comment, audio, or content that we do not allow, you will be notified in the app along with the violation reason. If your account has been banned because of a violation, you will receive a banner notification when you next open the app, informing you of this account change. If you receive a notification of a content violation or account ban and believe that it was done in error, then you can appeal the decision.